GOAL Oriented Services

What We Do

We are an exclusive marketing and advertising agency empowering businesses through DIGITAL ECONOMY.  We provide comprehensive and customised solutions as packages.

Digital Transformation

Content, Design & Development | Legacy Modernization | Mobile Application | Getting Social

Digital transformations are effective and work only if you can build them strategically, keep the consistency and create an engagement. The content, design, and development should be on one page, should accelerate the existing model of business, and should be a handy, more accessible solution.

We create and develop effective comprehensive web solutions, integrating with different channels, technology platforms and leveraging the existing traditional or offline business model.

Yes. We help and promote small businesses too, as we believe in creating value. We can help you design your digital presence strategically until you are confident to invest.

When the world goes in handy, making things work at your fingertips is a positive approach. We suggest you need a mobile application understanding your product, target audience, sale workflow.

We help you integrate digital platforms, payment gateways, product catalogs, back-end setup to analyze the activities.

Digital Analytics

Sale Funnel Designing | Conversion Optimisation | Online Reputation Management | Web Traffic Management | Competitor Analysis

This is the never-ending story of stats. Reading the reports and numbers helps you identify key performing indicators and help you design the Specific, Measurable, Achievable, Relevant, and Time-bound  (SMART Goals).  We operate with a four-step analytical process: Goals, Set up, monitor and analyze.

Yes, analytics is to achieve measurable goals and help us to improve in many ways. Regular analysis, monitoring, and review have to be consistent.

Definitely. Be it a small ECommerce, Analytics insights help you understand how to do better, and will make you understand a lot about the market and your product. Analytics is not rocket science, but it is important.

Unlike most of the other agencies, we don’t write fake reviews and we are strictly against it. We create engagement with the audience, create paths for them to respond, and project them visible.

Digitalization has made industry landscapes very much competitive. We help you learn the trends, the unexplored zones for sales and product enhancements, and successful brand positions.

Marketing Strategy

Digital Marketing strategies | Event Campaigning Strategies | Brand Communication Strategies

Marketing strategy is a vast domain that has many factors to consider like the product, brand, target audience, budgets, platforms, and competitors. The strategy should be comprehensive and integrated while maintaining balance in consistency, persuasion, and authority.

Yes. We are consultants as well executors. We design a plan for you and see that its implemented. We full all our brainstorming to fix you within budgets and effective platforms. 

Of course, you can but we provide you an insight based on different factors like time period, target, availability of resources, and many more. We help you make the best out of a situation.

Our strategies help you identify your cash cows and poor dogs. We strategize plans for segments, allocate budgets, improvise their sale channels and optimize.

Brand communication adds value to your business and is part of marketing strategy when you have an omnichannel presence. Brand recalling helps in persuasion for a sale.

E-Commerce Management

E-Commerce Building | Account management | Online Marketing | Catalogue Management | Affiliate Marketing

Ecommerce marketing is more intuitive and technical. Consumer behavior on the internet plays a significant role.  To make any Ecommerce work it is important to make a customer be on the site for a long time and let him make a purchase. Product segmentation, audience profiling, customer behavior, and content placement are other factors that are to be monitored and reviewed from time to time. All this needs a dedicated team and strategic minds to improve the process.

Bounce rate, good traffic with no purchases is like a half win. People do not purchase for various reasons like slow working web pages, improper information, wrong search query, difficult user interface, and many others. We need to read the data and user behavior patterns to understand the reason.

Yes, proper catalog management enhances your credibility, makes a search easy, optimizes your product display. We are supported with tools for catalog management on different platforms. 

We help you in developing an E-Commerce website, a mobile application if needed. Adding to this integrating all your marketing activities on different channels and hence driving traffic to the website. E-Commerce has its way of benefitting companies and brands.

Brand Management

Identity Design | Brand Awareness | Brand Research

Establishing a unique brand presence with customer loyalty can be a start to brand management. Identity design, brand awareness and brand audits are easier today with digital tools. Brand building and products are two different things, connecting both for value matters for a business.  It is important to have a brand strategy and a future road map.

In most cases, operational and marketing changes help improve brand recognition. Add new tools for feedback and review, adopt new strategies and experiment with new channels.

Before re-branding, we need a lot of insight into the existing brand and a clear understanding of the purpose for re-branding. There will be a lot of thought processing, design structuring, and a strategical approach for the new brand positioning.

Customer Support

24/7 Availability | Phone, Email | Live Chat,Social media

Welcome to ET Creatives Customer Support Services

At ET Creatives, we understand that exceptional customer support is not just a service – it’s a strategic approach that can set your business apart in a competitive landscape. With a firm belief that customer satisfaction is the cornerstone of success, our dedicated customer support services are meticulously crafted to not only resolve issues but also to build lasting relationships.

We recognize that every interaction with your customers is an opportunity to reinforce your brand’s values and commitment to their well-being. Our team of skilled professionals is adept at blending technical expertise with a human touch, ensuring that each customer feels valued and heard. By choosing ET Creatives for your customer support needs, you’re not just outsourcing a service; you’re entrusting us with a crucial aspect of your brand’s reputation and growth.

Our Customer Support Offerings

24/7 Availability: Our customer support is available round the clock, ensuring that your customers can reach out for assistance whenever they need it. We understand that issues can arise at any time, and our team is ready to provide prompt solutions.

Multichannel Support: We offer support across various channels, including phone, email, live chat, and social media. This enables your customers to choose the communication method that suits them best, resulting in a seamless and personalized experience.

Customer support is the backbone of customer satisfaction. It ensures that your customers have a reliable avenue to seek help, resolve issues, and receive guidance. Excellent customer support enhances your brand’s reputation and can lead to repeat business and positive referrals.

Our response time depends on the channel of communication. For live chat and phone support, we aim to respond within minutes. Emails are typically addressed within a few hours. We prioritize timely resolution to ensure your customers’ concerns are addressed promptly.

Absolutely. We understand the importance of maintaining consistency in your brand communication. Our team works closely with you to understand your brand’s voice, values, and specific requirements. This ensures that our customer support interactions align seamlessly with your brand identity.

We provide regular reports detailing the volume of inquiries, response times, resolution rates, and customer feedback. This data gives you valuable insights into the performance of our customer support services, allowing you to make informed decisions and identify areas for improvement.

At ET Creatives, we are dedicated to providing unparalleled customer support services that reflect your commitment to customer satisfaction. Partner with us to elevate your customer support experience and create lasting impressions. Contact us today to learn more about how we can tailor our services to meet your unique needs.

We are Trusted

Our Clients

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